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Harapan Utama Prima - Harapanutama.co.id

Products & Services

Network Operation Center Services

With a skilled team that have a deep understanding of network operation center requirements, our team also embraces a variety of tried and true best practices

Our network operation center team provides 24 hours, 7 days, 365 days supervision, monitoring, and management of the power system, network, servers, databases, firewalls, devices and related external services

Some of the key works include:

  • Network Monitoring
  • Incident Response
  • Preventive Maintenance
  • Workload Analysis
  • Power Management
  • Asset Management

Our team are familiar and are well trained for challenges in NOC management. Some of the common challenges which includes:

  • Lack of coordination and collaboration among different teams
  • Documentation of troubleshooting problems which are not up to date due to fast pace of change and dynamic resource allocation