Products & Services

Managed Service Outsourcing

We design and provide overall Telecom Network Maintenance Outsourcing Services (MS) for our customer using the latest technology and adopting the best industry methodologies and best practice and also skilled resources to ensure that the network achieve excellence performance.

We have Dynamic Team that consist of highly qualified and experienced Professionals including Senior Management team, Consulting Engineers, Project Managers, Operational Service Manager, Service Supervisor, Technical Specialist (BSS/OSS) Engineer, Field Operation Engineer, CME Technicians, Operation Service or Project Administrator and Logistic & Facility Officer.

Our Managed Services Framework Structure:

  • Senior Management Team
  • Performance Services Management
  • Quality & Policy Control
  • Work Order Management System
  • Network Operation Center
  • Helpdesk 24×7
  • Service Coordinator and Project Administration
  • Cluster and Field Maintenance Team for :
    • Corrective Maintenance Services
    • Preventive Maintenance Services
    • Permanent /Mobile Genset Services
  • Rectification Service Team
  • Site Acceptance (ATP) Team
  • Integrated Management :
    • Spare part management
    • Site management
  • Field Vehicle Administration
  • Procurement and Logistic Management
  • Human Resources and Training Administration

Our current Managed Services contracts managing thousands of Telecom sites from key Telecom Operators and Vendors in Indonesia.

With it proven track record and achievements in the industry, we have substantial ability to provide the best in class services and support to our customer for their network performance excellency and development plan.